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01/21/2018
Is your self-service point not that operative? Does your customers have fears to adopt the new technology? Are you looking for a cost effective solution that bridges that gap between technology and human interaction?   SEDCO’s Customer Experience Management (CEM) is your favorite game changer. Our Virtual Service Machines (VSM)  provide all-in-one smart features of self-service kiosks, with the...
12/27/2017
  Ever wondered why some customers barely spend a couple of minutes at your store without spending a single penny?   It could be an unpleasant customer experience or they are not interested in your brand anymore   Let’s not jump into conclusions. Store atmosphere isn’t only about the design, lights, or catchy furniture.  To provide a truly appealing customer experience you need to go beyond the...
08/30/2016
Keeping your business as green as possible brings tremendous benefits to our Mother Nature by sustaining its precious resources, alongside with generating great advantages to your business, such as reducing operational/marketing costs and enhancing your brand image. What’s best, you can integrate eco-friendly practices to the core of your customer experience, in order to provide a convenient...
02/22/2016
Customer experience is about how customers perceive their interaction with your business each time they come in contact with your brand. It is about how they consciously and subconsciously feel about their experience with each of your various touchpoints as they go through the customer journey. This perception has a great influence in their behavior, driving them to become your loyal customers,...
11/19/2015
Are you getting tired of frequently updating and distributing your printed marketing content? You are not alone. Businesses are already turning to digital advertising for the flexibility and convenience that it offers. You don’t have to needlessly spend so much time and effort and to pay a lot in order to spread awareness about your brand and educate your customers with your latest products and...
09/09/2015
SEDCO has introduced a revolutionary Multichannel Reservation Service to enterprises that expands their capabilities, by providing them with various channels for reservation. No need for customers to be physically present in the branch to make reservations. Customers can virtually reserve an appointment wherever they are through SMS messages, the organization’s website, or though a mobile...
08/31/2015
One of the main concerns of retail businesses today is controlling the queues of customers forming in their stores in a timely and efficient manner. The customers' precious time should not be wasted. Instead, it can be utilized to increase sales, enhance profits, and increase customer satisfaction and loyalty.   SEDCO's Customer Visit Management solution revolutionizes queue management. It...
06/07/2015
Queuing is never fun. Customers hate nothing more than standing in queues, uncertain when their turn will come to receive the service. Long queues could result in the loss of customers, who may leave the company and go to a competitor offering a better treatment, which would be devastating to the company's image and business.    SEDCO's Customer Visit Management (CVM) is more than just an...
05/05/2015
With the rapid increase of demand on medical services, it becomes challenging for hospitals and healthcare centers to manage and control the huge number of patients coming to the centers.    SEDCO's Patient Visit Management system is an advanced system that grants hospitals and healthcare centers full control over their patient's visit.  The system organizes the flow of patients from one facility...

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