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01/19/2015
In this fast-paced world, and in order for any business to succeed, it becomes vital to get the job done with the least possible cost, time, and effort. SEDCO's self service kiosks do precisely that. They add great value to telecom operators. Customers can get services done completely by themselves, which makes them feel in control. The system cuts costs, increases service quality, and enhances...
01/05/2015
Businesses always look for ways to enhance the customer experience and to increase revenues. SEDCO's Customer Experience Management is a suite of solutions that allows you to get a step closer to your customers. It enables you to interact with your customers on the go or when they are in your branch, which offers you better control of your processes and enhances customer satisfaction.   The...
12/29/2014
Poor queuing management means congested branches, reduced productivity, and long wait time, which eventually leads to dissatisfied customers. Customers hate nothing more than waiting in long queues, not knowing how long the wait or where to go. You risk losing potential customers to competitors who offer better customer service.   SEDCO's Customer Visit Management (CVM) is more than just an...
12/28/2014
In a highly competitive world, customer satisfaction can mean the difference between success and failure. The more your customers are satisfied with your services, the more likely they will come back for more services.   Unlike traditional queuing management systems, SEDCO's Customer Visit Management system takes care of each aspect of your customers visit, leaving them with a satisfactory...
12/15/2014
SEDCO's Customer Visit Management solution is more than just a queuing management system. The solution handles the whole customer visit from the moment they step into your branches until they leave. It grants you full control over your branches, bringing great value to both you and your customers.   With SEDCO's Customer Visit Management solution you will be able to manage the huge number of...
12/08/2014
SEDCO's Customer Visit Management system is a comprehensive solution that can be deployed in various sectors, including government institutions.  The solution assists institutions in creating a more organized place with minimal workload and maximum productivity. It transforms ordinary queuing management into a full customer visit management experience.   The system allows government institutions...
11/24/2014
With the huge number of patients visiting hospitals and healthcare centers every day, an urgent need a rises for an automated system to organize the flow of patients between the different facilities while reducing their wait times. SEDCO's Patient Visit Management system is a powerful solution that gives hospitals and healthcare centers full control over their patient's visit.  It decreases the...
11/13/2014
In huge enterprises, managing and controlling a big number of branches can be nerve racking. SEDCO's Customer Visit Management solution incorporates a central management feature, allowing enterprises to manage and control their branches remotely from one location.   The system provides rich maps, dashboards, and reports, offering a better performance management of the branches, with the ability...
11/05/2014
Nowadays, more and more people are turning to automated shopping to buy products. SEDCO's self service automated shops provide a comfortable and convenient way to make purchases without the need to wait in long congested lines. They allow telecom customers to buy physical products by themselves quickly and easily. The desired product will be in the customer's grip with just a few clicks, which...

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