Barcelona, Spain – March 25th, 2012 – SEDCO, a leading provider of specialized IT solutions, has participated in the Mobile World Congress 2012, held 27 February –1 March in Barcelona city, Spain.
With more than 1,400 exhibitors and 50,000 senior mobile leaders from 200 countries, The Mobile World Congress is the largest annual mobile technology exhibition worldwide. It brings together leading mobile operators and venders across the world, allowing them to showcase the latest and most innovative products and solutions in the mobile industry.
SEDCO had presented its revolutionary Customer Interaction Management Solution to its visitors. The solution consists of self service outlets and Kiosks as well as a customer visit management solution. Self-service outlets and Kiosks enable Telecom Operators to sell products and provide services to customers anywhere anytime. And when customers enter into a Telecom branch, the “Customer Visit Management®” solution enables a better customer experience while having better control on business performance.
“Our participation in MWC 2012 is in line with our strategy that focuses on Telecom Industry as one of the major verticals we are targeting," said Majdi Shawish, SEDCO's CEO. “Our Customer Interaction Solution is one of its kind that enables Telecom operators to provide better services to their customers within a branch or on the go,” he added.
SEDCO's booth was visited by the Minister of ICT of Jordan, Eng. Basem Al Rousan, and the Chairman of the Board / CEO of the TRC of Jordan, Eng. Mohammad Al Taani, in addition to key decision makers and customers, who were impressed with CVM solution and showed their keen interest to invest in the solution.