Home » CEM Products »

Self Service Solutions

Self Service Solutions

With the high cost of opening more branches with more employees and offices to manage the increasing numbers of customers, businesses are now turning to automation. Our Customer Experience Management (CEM) solutions provide a variety of automated Self Service Solutions to enable the customers to get your services and products anytime anywhere, and at their own convenience.

 

Our Self Service Solutions provide you with alternative channels to interact with your customers other than face-to-face interaction in order to enhance the customer journey. The importance of our Self Service Solutions is that they save your business time, effort, and money, and your customers will love them. The solutions can rapidly expand your market growth, lower costs, and generate significant revenues.  They can be installed in high-traffic areas such as airports and malls. All of them can be custom branded.

 

 

 

Our Self Service Solutions include:

 

 Customers can carry out payments, card issuing and dispensing, and many other services in remote locations, without the need for customer service employees.

Customers can make entire purchases and have products dispensed in remote locations, with no employees necessary for oversight.

 They are ideal for businesses that are looking for a cost effective way to deliver guided service to customers without opening new branches.

 

Key Benefits of our Self Service Solutions

 

  • Available to customers anywhere 24/7.
  • Reduce time and effort required to get service.
  • Reduce operational costs.
  • Increase revenues through expanded market reach.
  • Targeted digital signage to promote your business.
  • Availability of services beyond working hours.
  • Automatic and central configuration and update of the software.
  • Quick response to any arising problem, by receiving SMS and emails. 

 

 

Kiosk Options

In order to offer businesses even more convenient, high-value options for their customers, we include several other options as well:
Payment Kiosks

It is best for services that require payment by cash / card including bill payment, order and pay for restaurants and retail shops, government payments, and others.

Drive-through Kiosks

These kiosks can be installed within a wall, and are great for payment functions in an outdoor or drive through configuration.

Mobile Shop (side of van/truck)

Bring your business to your customers, by having a mobile shop during a trade show and other events, or take the shop to rural or underserved areas.

Self-Registration Kiosks

Cost-per-transaction technology saves customer and branch time and money. 70-90% of workload is taken from employees and given to customers.

Customer ID/ Check-in Kiosks

Customers check-in to eliminate queues while also providing targeted advertisements and customer service information.

Want more information on Self Service Kiosks? How about Self Service Shops? Or Virtual Service Machines? Take a look now, or read on to learn about just how much money you will save.

Share:

+962 6 5533832
-