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06/07/2015
Queuing is never fun. Customers hate nothing more than standing in queues, uncertain when their turn will come to receive the service. Long queues could result in the loss of customers, who may leave the company and go to a competitor offering a better treatment, which would be devastating to the company's image and business.    SEDCO's Customer Visit Management (CVM) is more than just an...
05/05/2015
With the rapid increase of demand on medical services, it becomes challenging for hospitals and healthcare centers to manage and control the huge number of patients coming to the centers.    SEDCO's Patient Visit Management system is an advanced system that grants hospitals and healthcare centers full control over their patient's visit.  The system organizes the flow of patients from one facility...
03/24/2015
In today’s digital world, people are relying more and more on technology to get tasks done with the least possible time and effort. They are turning to automated shopping. SEDCO’s self service automated shops offer a comfortable and easy way to purchase products without the need to wait in long queues. Telecom customers can buy physical products by themselves quickly and conveniently. They can...
02/22/2015
In today's hectic life style, time has become a scarce resource. People are always striving to finish an abundance of tasks and responsibilities within a very short time frame. Waiting for a long and undefined time in a crowded branch to get a service is a definite turn off for them and it is guaranteed to make them walk away and leave your branch, looking for another place that offers a better...
02/04/2015
Every day, a huge number of patients visit healthcare centers and hospitals, hoping to get a quick relief from their pains. The last thing they want is to wait for long, not knowing where to go or how long the wait. SEDCO's Patient Visit Management solution (PVM) manages the whole patient visit cycle. It guides patients between the healthcare facilities smoothly and efficiently, noticeably...
02/03/2015
Customers evaluate businesses based on the quality of service that they receive. Any frustration or disappointment can lead to the loss of your current customers, and possibly future ones. SEDCO's customer feedback system improves customer retention and loyalty. The system allows you to know what your customers think about your services and the performance of your branch. It gives you an insight...
01/19/2015
In this fast-paced world, and in order for any business to succeed, it becomes vital to get the job done with the least possible cost, time, and effort. SEDCO's self service kiosks do precisely that. They add great value to telecom operators. Customers can get services done completely by themselves, which makes them feel in control. The system cuts costs, increases service quality, and enhances...
01/05/2015
Businesses always look for ways to enhance the customer experience and to increase revenues. SEDCO's Customer Experience Management is a suite of solutions that allows you to get a step closer to your customers. It enables you to interact with your customers on the go or when they are in your branch, which offers you better control of your processes and enhances customer satisfaction.   The...
12/29/2014
Poor queuing management means congested branches, reduced productivity, and long wait time, which eventually leads to dissatisfied customers. Customers hate nothing more than waiting in long queues, not knowing how long the wait or where to go. You risk losing potential customers to competitors who offer better customer service.   SEDCO's Customer Visit Management (CVM) is more than just an...

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