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10/19/2014
Customer Satisfaction is vital for maintaining a successful and lasting business. SEDCO's Customer Feedback system allows you to get into your customers' heads and to know what they actually think about your employees and services. This enables you to make better strategic planning for your business and to ensure better customer loyalty and retention, which eventually leads to more profit.  ...
10/08/2014
In large enterprises where big numbers of customers come to the branch on daily basis, a standard queuing system falls behind. SEDCO's Customer Visit Management solution (CVM) revolutionizes queuing management. It manages the whole customer visit experience from the moment they step into the branch, bringing great value to both the customers and enterprises.   The solution allows enterprises to...
10/08/2014
In large enterprises where big numbers of customers come to the branch on daily basis, a standard queuing system falls behind. SEDCO's Customer Visit Management solution (CVM) revolutionizes queuing management. It manages the whole customer visit experience from the moment they step into the branch, bringing great value to both the customers and enterprises.   The solution allows enterprises to...
06/02/2014
 SEDCO has introduced a new customer data capturing  device to the telecom sector that fully automates the registration of new customers. Small and lightweight, the device can be easily desktop mounted, with a small form factor, allowing for better utilization of the available space. The new device expedites the registration process, decreases workload on staff, and improves customer satisfaction...
04/01/2014
SEDCO has introduced a new generation of kiosks to its extensive range of advanced self service kiosks. The top up kiosks are a revolution in the top up process in the Telecom industry. They enable customers to top up their mobile accounts quickly and easily in just few steps. This drastically speeds up transactions, saves time, and increases customer satisfaction.   The kiosks offer customers a...
04/02/2013
April 2, 2013 - SEDCO, a leading provider of customer visit management solutions, has announced the release of advanced interactive digital signage system. This is a step forward in the digital signage technology. Not only will customers get informed about the organization's services and products, but they will actually get engaged and interact with the system and choose what they are interested...
04/02/2013
SEDCO’s Self Service Shop enables you to promote and sell your products and services in high traffic locations, at a fraction of the cost of a classical shop or outlet.   SEDCO’s Self Service Shop enables customers to buy and dispense physical products such as mobile phones, modems, tablets, and others. In addition, it provides all the other services provided by our Self Service Kiosks such as...
03/15/2013
In a step to help organizations make the best out of the vast volume of information that they have and to facilitate evaluation and future planning, SEDCO has presented OLAP and Data Mining function to CVM solution. This feature enables organizations to collect raw data from their various branches, and to organize, categorize, analyze the data, and to look for patterns in this data that may...

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