News
03/18/2015
Barcelona, Spain – SEDCO, a leading provider of specialized IT solutions, has participated in the Mobile World Congress 2015, held 2 –5 March in Barcelona city, Spain.   The Mobile World Congress is the largest and most influential mobile event worldwide. Attended this year by more than 93,000 visitors from 200 countries, it brought together leading telecom operators and venders in the...
08/26/2014
Doha, Qatar – Doha Bank has adopted Customer Visit Management solution (CVM) from SEDCO for more of its branches. The solution enables the bank to manage the flow of its visiting customers more efficiently and conveniently while optimizing performance and cutting costs.   The system provides better monitoring and control over the bank’s branches. It incorporates a Queuing Management system,...
08/21/2014
Amman, Jordan – Umniah has adopted Customer Visit Management solution (CVM) from SEDCO for more of its branches.   The system provides full control over the customers' visit, thanks to the Queuing Management system that it incorporates. CVM solution is flexible enough to integrate with the Umniah's backend system, allowing the administration to measure and evaluate the quality of the provided...
08/13/2014
Dubai, UAE – The Commercial Bank of Dubai has adopted Customer Visit Management solution (CVM) from SEDCO. The system incorporates a "Take a Number" system, providing better management of the crowds of visiting customers.   The flexibility of CVM solution allows it to integrate with the bank's backend system. This will enable the administration to measure and assess the quality of the provided...
08/06/2014
Riyadh, KSA – STC is adopting Customer Visit Management solution (CVM) from SEDCO for more of its branches in KSA. The solution grants the telecom company better queuing management for the flow of its customers while optimizing performance.      CVM solution integrates with the backend systems at STC, allowing the administration to pull out and view any customer or service related data.   The ...
07/22/2014
Riyadh, KSA – SEDCO has started an expansion project for Saudi Electricity Company, by upgrading more branches with Customer Visit Management solution (CVM). The system helps the company organize the flow of customers to its branches in a smooth an easy way. The system increases the company's promotional capabilities, by deploying an advanced digital signage system in the branches to show...
07/06/2014
Kuwait, Kuwait – SEDCO has completed an expansion project for Boubyan bank, by upgrading more branches with Customer Visit Management Solution (CVM).   The system provides better monitoring and control over the bank’s branches. Utilizing easy-to-read business monitoring maps, the bank’s manager can view the performance of the branches in real time and then take the necessary action when needed....
06/03/2014
SEDCO has introduced a new customer data capturing device to the telecom sector that fully automates the registration of new customers. Small and lightweight, the device can be easily desktop mounted, with a small form factor, allowing for better utilization of the available space. The new device expedites the registration process, decreases workload on staff, and improves customer satisfaction...
06/02/2014
SEDCO has introduced a new registration device to the telecom sector that fully automates the registration of new customers. Small and lightweight, the device can be easily desktop mounted, with a small form factor, allowing for better utilization of the available space. The new device expedites the registration process, decreases workload on staff, and improves customer satisfaction.   The...
05/11/2014
Barcelona, Spain – SEDCO, a leading provider of retail automation solutions for Telecom, participated in the annual Mobile World Congress 2014, held 24 - 27 February in Barcelona city, Spain.   The Mobile World Congress is the largest annual mobile technology exhibition worldwide. Every year the event attracts thousands of attendees from around the globe who are interested to know about the...

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