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Self Service solutions are the key to the branch of the future.

In a 'new world' where the majority of us are working from home, direct interaction is limited, and social distancing measures have been put in place, how are banks across the world adopting to this change?

Banks nowadays need to reconsider the normal banking branch with full time tellers and bankers.  Thanks to smartphones, people now almost carry a bank in their pockets, and for their safety they only visit an actual branch for cash, cards, or cheques services, and occasionally, banking advice.

However, physical branches remain an essential part of banks’ operations and customer advisory functions, as between 30 and 60 percent of customers prefer doing at least some of their banking in branches, according to a McKinsey research.

Many banks have started to adopt the smart-branch model few years ago even before the pandemic started, yet most are not getting the full value potential. Download our white paper to learn more.