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Dubai, UAE - SEDCO, a global leader in smart digital branch transformation and customer journey management, announces a strategic partnership with S2M, a global provider of payment solutions in Morocco, to transform the self-service banking landscape. This collaboration focuses on delivering AI-powered self-service machines that enhance customer experience and optimize operational efficiency for financial institutions.
At the core of the partnership is a joint solution for instant card issuance, allowing bank customers to obtain personalized banking cards in minutes—without human intervention or lengthy delivery processes. These user-friendly kiosks integrate artificial intelligence, advanced automation, and secure technologies to meet the growing demand for speed, convenience, and 24/7 service availability.
“Our alliance is a significant step forward in accelerating digital transformation for banks,” said Majdi Shawish, CEO of SEDCO. “Together, we are enabling financial institutions to offer seamless, secure, and fully automated self-service experiences tailored to today’s tech-savvy customers.”
The integrated solution combines S2M’s robust payment issuance systems with SEDCO’s intelligent self-service kiosks, providing a unified platform for card printing, KYC verification, customer onboarding, and data management. Banks benefit not only from improved customer satisfaction but also from reduced operational costs and real-time business intelligence insights.
With the demand for digital-first banking on the rise, this partnership reflects SEDCO’s commitment to delivering future-ready solutions that support financial institutions in exceeding modern customer expectations through innovation, scalability, and security.
To discover more about SEDCO’s self-service banking innovations, visit www.sedco.co.