Amman, Jordan — SEDCO, a leading provider of digital transformation and customer experience management solutions, successfully showcased its latest innovations at SmartTech Exhibition 2025 in Amman, held at the Jordan Center for International Exhibitions, Mecca Mall, from November 12–15.
In collaboration with its partner JOCOM (جوكوم), SEDCO presented a suite of smart solutions designed to enhance customer experiences across multiple sectors. The showcased technologies included Self-Service Solutions, a Queue Management System, AI-Powered Technologies, and a Virtual Meeting Solution, attracting decision-makers and industry professionals from the banking, telecom, healthcare, and government sectors.
Visitors explored how SEDCO’s integrated systems help organizations streamline operations, reduce waiting times, and deliver a seamless, personalized customer experience through intelligent automation and real-time insights. “We were delighted to connect with industry leaders and partners at SmartTech 2025, where we showcased how our AI-driven and self-service technologies are shaping the future of customer experience in Jordan and across the region,” said Rushdi Al Kukhun, SEDCO.
“Our collaboration with JOCOM reflects our shared vision to empower institutions with scalable, data-driven solutions that seamlessly bridge the physical and digital worlds.” “Partnering with SEDCO at SmartTech enabled us to demonstrate the power of BI dashboards and reporting, alongside intelligent queue and self-service technologies,” said Abdullah Darwazeh, JOCOM. “Together, we combine global expertise with local insight to help Jordanian organizations accelerate their digital transformation journeys.”
SEDCO continues to drive innovation across industries by combining automation, AI, and customer-centric design to transform service delivery and optimize performance for organizations in over 50 countries across the Middle East, GCC, Europe, and Africa — with a strong record of success stories that highlight its role in driving a smarter, faster, and more engaging customer experience across every interaction.