AI Care Assistant
Human-Like Engagement 24/7
Human-Like Engagement 24/7
English
The SEDCO AI Care Assistant is a strategic digital module that seamlessly connects patients, medical staff, doctors, and hospital systems—creating a unified, intelligent care experience across all touchpoints.
It serves as a digital front door for healthcare organizations, engaging patients through natural conversations, collecting symptoms and medical history, and intelligently routing them to the right doctor, specialist, or service, including appointment scheduling when needed.
Learns your hospital’s services, clinical workflows, departments, and policies.
Omni-Channel Engine 
Deep System Integration Layer 
Multilingual Conversation Engine 
Configurable Knowledge Base 
Centralized Conversation History 
Ambient Clinical Intelligence (ACI) 
Analytics & Reporting 
Voice & Chat Interaction 
A smart in-hospital assistant that welcomes patients, understands intent, and directs them to the right care point.
A 24/7 digital assistant delivering instant guidance and seamless access to virtual care.
An AI-powered triage experience that collects symptoms and medical history, shares structured data with doctors.
The AI-Triage Assistant guides patients through a conversational flow to collect symptoms and medical history, automatically correlates this information with measured vital signs from the Telehealth Pod, and instantly shares a summarized triage report with doctors—enabling faster, more accurate clinical decisions.
A smart AI channel for handling patient inquiries and routing requests efficiently.
Always-on availability with natural, conversational engagement.
Automates routine tasks, allowing healthcare professionals to focus on critical patient care.
Reduces coordination effort and dependency on manual manpower.
Faster responses and guided journeys enhance the overall care experience.
Modern, intelligent engagement builds confidence, loyalty, and trust.
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