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What is Phygital
Phygital patient experience solutions merge physical and digital healthcare journeys into a single, connected flow. It begins with an in-person hospital visit, followed by virtual follow-ups. As phygital patient flows become more common across hospitals and clinics, our solution ensures your health organization is ready to meet this shift with ease and efficiency—all within one unified platform.
SEDCO offers a comprehensive smart healthcare solution that integrates the Patient Self-Registration & Check-In Kiosk, Flow Management System, and Virtual Consultations, all within a single platform. This enables healthcare providers to optimize every step of the patient's journey, both on-site and remotely, making the experience shorter, smoother, and more convenient.
What Makes SEDCO’s Patient Experience Management Unique?
The patient journey is often long and complex, involving multiple departments such as registration, vital signs, lab tests, and follow-up consultations. SEDCO’s Patient Experience Management simplifies the process by bringing together physical and digital (phygital) channels into one smart, unified system.
One system to manage both in-person and virtual visitsOne queue ticket for the entire patient journeySmart engine prioritizes patients by segmentSmooth transitions across all hospital touchpointsBoosts patient satisfaction and provider ROI
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Frequently Asked Questions.
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