SEDCO delivers customized smart solutions for digital government branches, empowering citizens to complete most public services independently with minimal staff involvement. Additionally, governments can go beyond physical locations with SEDCO’s fully virtual branch solution, providing seamless access to e-government services and elevating the overall citizen experience
One unified platform for queue management, self-service, and integration with any third-party government systems
Organize citizen queues, reduce wait times, optimize staff efficiency, and gain real-time insights with a citizen prioritization engine, AI-powered reports, and a centralized management dashboard
Empower citizens to access government services 24/7, including self-registration, document issuance, information updates, and application submissions — all through smart self-service kiosks
SEDCO’s self-service kiosks feature in-house hardware & software, with functions tailored to your government’s needs
Cash/Card Payment Processing
Verification via National ID
KYC
Video Calling
Bill Printing 
Card Issuance
Empower citizens to manage their visits to government institutions easily without the need to physically wait at service centers. Through the app, citizens can book a ticket for in-person or virtual appointments, join a live queue remotely, and check in via their mobile devices for faster service before continuing with a virtual or on-site visit.
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Enable citizens to connect with government representatives through secure video meetings, without the need to visit government offices physically. Citizens can join a virtual queue, wait in a virtual waiting room, share required documents, & access public services remotely with a seamless digital experience
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Shift to Smart Government Offices
Reduce Operational Costs
Lower In-Office Traffic
Optimize Resource Utilization
Increase Citizen Satisfaction
One Platform for Digital & Virtual Services
Shorter Wait Times
Reduced Travel Time
24/7 Access to Government Services
Ideal for Citizens with Accessibility Needs
Convenient Service Experience
Faster, Smoother Visits
SEDCO offers government institutions a comprehensive and fully integrated range of digital operation modules designed to optimize citizen visits and enhance service center efficiency
Power your solutions with live dashboards, control rooms, real-time reports, & analytics
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Display dynamic, targeted content based on customer profiles to enhance engagement
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Collect and analyze customer opinions across branches and digital channels
View DetailsPower your solutions with live dashboards, control rooms, real-time reports, & analytics
View DetailsDisplay dynamic, targeted content based on customer profiles to enhance engagement
View DetailsCollect and analyze customer opinions across branches and digital channels
View Details
Customer Visit Management
Queue Management System
Customer Visit Management
Queue Management System
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