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Smart Digital Branch (Banks)

Smart Digital Branch (Banks)

 

Some customers prefer automated services, while others prefer face-to-face experience. Understaing this, SEDCO helps you to deliver an omni-channel experience across your customers' physical journeys, where they can be guided to a human teller, a video teller, an ATM, or to a self-service machine.

 

Transform your classical banks to smart digital branches to cut down on branch cost and size while extending your service 24/7.

 

 

 

 

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Self Service Machines: Automate Beyond Cash Transactions

 

 

 

 

Empower customers to serve themselves for non-cash transactions anytime:

 

  • Open new account
  • Apply for a loan
  • Issue and print cards instantly
  • Print cheques and cheque books instantly
  • Inquire about account balance
  • Print out account statements
  • Safely transfer funds
  • Easily deposit cheques

 

 

 

 

 

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Virtual Service Machine: Great Customer Experience with Video Banking Machine 

 

 

ATMs provide automation for cash transactions, but when it comes to non-cash banking service, ATMS are much more expensive to deploy, operate, and integrate with the backend system.

 

Video Teller Machine (a kiosk +) is the Solution

SEDCO’s Virtual Service Machine offers the same non-cash transaction services as the self-service kiosk, with the ability to get a real human interaction whenever needed.

 

  • Run virtual counters operated by remote tellers.
  • Reduce bank traffic.
  • Optimize utilization of the bank resources
  • Downsize the  branch size /cost
  • Reduce cost per transaction by reducing employee and overhead cost
  • The bank team fully controls the machine from any branch

 

 

 

 

 

24/7 Self Service solutions with a human touch

  • Give expert validation and support to customers 24/7
  • Facilitating complex transitions beyond the working hours
  • Convenient access to the banking services with more privacy
  • Great customer journey with less queuing time

 

 

Best location to install the Virtual Service Machines:

  • In dynamic locations to provide convenient support to customers from anywhere, like malls, airports, subways, etc...
  • In remote areas and villages where it is unfeasible for banks to open full branches in such areas.

 

 

 

 

GET A FREE QUOTE

 

 

 

 

Take the leap to Digital Branch Transformation today. It’s easy with SEDCO’s Smart Digital Branch solutions. Check out the future of banking video:                    

 

 

 

 

Comprehensive Customer Experience Management (CEM) Solutions 

 

          

            

 

                      

 

          

      

 

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