News
08/21/2014
Amman, Jordan – Umniah has adopted Customer Visit Management solution (CVM) from SEDCO for more of its branches.   The system provides full control over the customers' visit, thanks to the Queuing Management system that it incorporates. CVM solution is flexible enough to integrate with the Umniah's backend system, allowing the administration to measure and evaluate the quality of the provided...
08/13/2014
Dubai, UAE – The Commercial Bank of Dubai has adopted Customer Visit Management solution (CVM) from SEDCO. The system incorporates a "Take a Number" system, providing better management of the crowds of visiting customers.   The flexibility of CVM solution allows it to integrate with the bank's backend system. This will enable the administration to measure and assess the quality of the provided...
08/06/2014
Riyadh, KSA – STC is adopting Customer Visit Management solution (CVM) from SEDCO for more of its branches in KSA. The solution grants the telecom company better queuing management for the flow of its customers while optimizing performance.      CVM solution integrates with the backend systems at STC, allowing the administration to pull out and view any customer or service related data.   The ...
07/22/2014
Riyadh, KSA – SEDCO has started an expansion project for Saudi Electricity Company, by upgrading more branches with Customer Visit Management solution (CVM). The system helps the company organize the flow of customers to its branches in a smooth an easy way. The system increases the company's promotional capabilities, by deploying an advanced digital signage system in the branches to show...
07/06/2014
Kuwait, Kuwait – SEDCO has completed an expansion project for Boubyan bank, by upgrading more branches with Customer Visit Management Solution (CVM).   The system provides better monitoring and control over the bank’s branches. Utilizing easy-to-read business monitoring maps, the bank’s manager can view the performance of the branches in real time and then take the necessary action when needed....
06/03/2014
SEDCO has introduced a new customer data capturing device to the telecom sector that fully automates the registration of new customers. Small and lightweight, the device can be easily desktop mounted, with a small form factor, allowing for better utilization of the available space. The new device expedites the registration process, decreases workload on staff, and improves customer satisfaction...
06/02/2014
SEDCO has introduced a new registration device to the telecom sector that fully automates the registration of new customers. Small and lightweight, the device can be easily desktop mounted, with a small form factor, allowing for better utilization of the available space. The new device expedites the registration process, decreases workload on staff, and improves customer satisfaction.   The...
05/11/2014
Barcelona, Spain – SEDCO, a leading provider of retail automation solutions for Telecom, participated in the annual Mobile World Congress 2014, held 24 - 27 February in Barcelona city, Spain.   The Mobile World Congress is the largest annual mobile technology exhibition worldwide. Every year the event attracts thousands of attendees from around the globe who are interested to know about the...
04/01/2014
April 1, 2014 - SEDCO has introduced a new generation of kiosks to its extensive range of advanced self service kiosks. The top up kiosks are a revolution in the top up process in the Telecom industry. They enable customers to top up their mobile accounts quickly and easily in just few steps. This drastically speeds up transactions, saves time, and increases customer satisfaction.   The kiosks...
10/07/2013
This year, 2013, SEDCO celebrates its 30th anniversary. SEDCO was established back in 1983 as a small company, but with big dreams and great passion and ambition. Over the decades, SEDCO became a well-established global company providing world class IT solutions to more than 24 countries.    Over the past three decades, information technology has grown beyond anyone’s expectations. SEDCO had also...

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