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    About SEDCO?

    SEDCO, a leading customer experience provider with 40+ years of experience, supports global clients with advanced queue systems, self-service, & virtual branch

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    Ibn Battuta – UAE
    Tel:+971 4 8836637

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    Jebel Ali - UAE
    Tel:+971 4 8836637
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    Amman - Jordan
    Tel: +962 6 5531249
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    Riyadh - KSA
    Tel: +966 11 2933672
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    HomearrowSolutionsarrowPatient Experience Management
    Patient Flow Management System
    Phygital Patient Experience
    The Hospital of the Future
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    What is Phygital Patient Experience Management?

    Phygital patient experience solutions merge physical and digital healthcare journeys into a single, connected flow. It begins with an in-person hospital visit, followed by virtual follow-ups. SEDCO’s Patient Experience Management offers a comprehensive smart healthcare solution that integrates the Patient Self-Registration & Check-In Kiosk, Flow Management System, and Virtual Consultations, all within a single platform to optimize every step of the patient's journey.

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    What SEDCO's Patient Expereience management includes?

    Real-time patient flow dashboardSmart Patient JourneyOnline Patient Appointment Check-inTele-ConsultationSedcoVirtual AI Assistant
    Real-time patient flow dashboardSmart Patient Journey
    Online Patient Appointment Check-inTele-Consultation
    SedcoVirtual AI Assistant

    What Makes SEDCO’s Patient Experience Management Unique?

    Simplify your patient journey by bringing together physical & digital (phygital) channels into one smart, unified system

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    One system to manage both in-person and virtual visits
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    One queue ticket for the entire patient journey
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    Smart engine prioritizes patients by segment
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    Smooth transitions across all hospital touchpoints
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    Boosts patient satisfaction and provider ROI
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    AI-ready system, built for future healthcare upgrades

    Empowered by SEDCO Discover Customer Stories in Action

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    SEDCO
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    Dr Sulaiman Al Habib in Saudi Arabia Selected SEDCO Patient Experience Management

    Patient Experience Management

    SEDCO
    SEDCO
    Dallah Hospital, Saudi Arabia enhanced patient flow using SEDCO’s Patient Experience Management solution

    Patient Experience Management

    SEDCO
    SEDCO
    Saudi German Hospital, Saudi Arabia streamlined patient services through SEDCO’s Patient Experience Management

    Patient Experience Management

    SEDCO
    SEDCO
    Dr Sulaiman Al Habib in Saudi Arabia Selected SEDCO Patient Experience Management

    Patient Experience Management

    SEDCO
    SEDCO
    Dallah Hospital, Saudi Arabia enhanced patient flow using SEDCO’s Patient Experience Management solution

    Patient Experience Management

    SEDCO
    SEDCO
    Saudi German Hospital, Saudi Arabia streamlined patient services through SEDCO’s Patient Experience Management

    Patient Experience Management

    Frequently Asked Questions

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