Building Smart Hospitals
With AI & Intelligent Queue Systems
With AI & Intelligent Queue Systems
English
SEDCO’s advanced Queue Management System in hospitals digitalizes and simplifies the patient’s journey. It eliminates bottlenecks and long waits by integrating self-service kiosks, smart queueing, and backend EHR/EHI systems into one unified platform, using a single ticket for the entire patient journey.
Powered by AI, our Smart Queue Prioritization Engine segments patients by urgency, appointment status (walk -ins and pre-booked appointments), and service type, then automates ticketing and queue routing accordingly.
Unified platform ensuring seamless sync between self-service kiosks and queuing system
Smart Prioritization Engine 
One Ticket for the Journey
Predefined Workflows
Single Smart Calling Button
Insurance Verification
Cash/Card Payment Kiosk
Integration with National ID
Integration with HIS/EHR
Patients can easily book appointments through multiple channels, mobile apps, self-service kiosks, or online portals, anytime, anywhere
Enhance the patient experience & support hospital management
Patient Experience Management
Patient Experience Management
Patient Experience Management
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