Building Smart Hospitals
With AI & Intelligent Queue Systems
With AI & Intelligent Queue Systems
Hospital Queue Management System to Optimize Patient Flow
SEDCO’s advanced Queue Management System in hospitals digitalizes and simplifies the patient’s journey. It eliminates bottlenecks and long waits by integrating self-service kiosks, smart queueing, and backend EHR/EHI systems into one unified platform, using a single ticket for the entire patient journey.
Powered by AI, our Smart Queue Prioritization Engine segments patients by urgency, appointment status (walk -ins and pre-booked appointments), and service type, then automates ticketing and queue routing accordingly.
Why SEDCO’s Patient Flow Management System Stands Out
Unified platform ensuring seamless sync between self-service kiosks and queuing system
Smart Prioritization Engine 
One Ticket for the Journey
Predefined Workflows
Single Smart Calling Button
Insurance Verification
Cash/Card Payment Kiosk
Integration with National ID
Integration with HIS/EHRSmart Patient Journey
Seamless Appointment Booking
Patients can easily book appointments through multiple channels, mobile apps, self-service kiosks, or online portals, anytime, anywhere
Smart Patient Journey
Highlighted Modules in the Smart Patient Journey System
Enhance the patient experience & support hospital management
Digital Signage Displays
Track the performance of your branches and employees. Online banking has added great value to the customer experience.
Smart Feedback System
Track the performance of your branches and employees. Online banking has added great value to the customer experience.
Reports & Analytics
Track the performance of your branches and employees. Online banking has added great value to the customer experience.
Empowered by SEDCO Discover Customer Stories in Action
Dallah Hospital in Saudi Arabia Selected SEDCO Patient Experience Management
Patient Experience Management
Dr Sulaiman Al Habib in Saudi Arabia Selected SEDCO Patient Experience Management
Patient Experience Management
Saudi German in Saudi Arabia Selected SEDCO Patient Experience Management
Patient Experience Management
Dallah Hospital in Saudi Arabia Selected SEDCO Patient Experience Management
Patient Experience Management
Dr Sulaiman Al Habib in Saudi Arabia Selected SEDCO Patient Experience Management
Patient Experience Management
Saudi German in Saudi Arabia Selected SEDCO Patient Experience Management
Patient Experience Management
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