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Smart Patient Experience Management Solution

Telehealth Pod | Teleconsultation | Patient Flow Management

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Patient Flow Management System

SEDCO provides smart health solutions to seamlessly manage both physical and virtual patient journeys: 

  • Telehealth Pod: Enables patients to measure vital signs, use an AI-powered triage assistant to share symptoms, and instantly connect with doctors remotely.
  • Virtual Patient Visits: Provide patients with convenient access to medical care anytime, anywhere via mobile. Hospital Self-Service Check-In: Offers seamless self-registration, identification, and payment through kiosks.
  • Patient Experience Management System: Delivers smooth patient flow and real-time queue visibility across service points.
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Telehealth Pod

Unveiled at Global Health 2025, SEDCO’s Telehealth Pod is a smart medical hub that hospitals can install anywhere — from pharmacies and rural clinics to hotels, universities, ports, and borders. Equipped with advanced medical devices, it measures blood pressure, blood oxygen, body temperature, pulse rate, height, and weight. 

Powered by an AI Triage Assistant, the Pod intelligently collects and analyzes patients’ vitals, symptoms, and medical history. It allows patients to connect with doctors via secure video consultations and complete full check-ups remotely.

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Teleconsultation

Expand your hospital’s care delivery beyond its walls with integrated video consultations for remote and follow-up visits via the mobile app. SEDCO’s teleconsultation solution enables a fully digital patient journey — starting from online appointment booking, a virtual waiting room with targeted content display, and secure video calls with doctors featuring chat and file-sharing options, all the way to full integration with hospital systems for a seamless, unified experience.

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Smart queuing solution ai driven

Patient Experience Management

Enhance every step of the patient journey with smart queuing systems and self-registration and check-ins solutions. Patients benefit from seamless check-ins, real-time updates, and guided navigation throughout the hospital. The result: smoother patient flow from registration to checkout, shorter waiting times, and higher satisfaction rates.

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Why SEDCO Smart Hospital Solution?

SEDCO’s Smart Hospital Solution connects every step of the patient journey, streamlining operations and elevating care delivery, all on one intelligent platform.

Manage both in-person and virtual visits on one unified system
Reduce operational costs & reach remote patients
Allow patients to start in person and seamlessly switch to teleconsultation for follow-ups
Prioritize patients smartly based on segment, urgency, and appointment type
Support hospital growth & drive the transition toward smart healthcare
Enable future-ready operations with an AI-powered, upgradeable system

From Our Health Blog

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Healthcare Journey Mapping: Beyond Appointments and Follow-ups
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How Saudi Arabia’s Health Transformation and Global Health 2025 Are Redefining Patient Care
teleconsultation through mobile app in Saudi Arabia for virtual healthcare visits
How to Choose the Best Teleconsultation Platform in 2025
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Healthcare Journey Mapping: Beyond Appointments and Follow-ups
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How Saudi Arabia’s Health Transformation and Global Health 2025 Are Redefining Patient Care
teleconsultation through mobile app in Saudi Arabia for virtual healthcare visits
How to Choose the Best Teleconsultation Platform in 2025

Health News

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SEDCO
SEDCO and NUPCO sign MOU to advance digital healthcare transformation in line with Saudi Vision 2030
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Announce Strategic Partnership to Elevate Patient Experience Management in Saudi Arabia
SEDCO X ARAB HEALTH
SEDCO Reveals Smart Health Solutions at Arab Health 2025: Redefining the Patient Journey
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SEDCO and NUPCO sign MOU to advance digital healthcare transformation in line with Saudi Vision 2030
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Announce Strategic Partnership to Elevate Patient Experience Management in Saudi Arabia
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SEDCO Reveals Smart Health Solutions at Arab Health 2025: Redefining the Patient Journey

Success Stories in Hospitals

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SEHA Hospitals in UAE selected SEDCO’s Queue Management and Self-Service solutions to improve patient journeys

Patient Experience Management

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SEDCO
SEHA Hospitals in UAE selected SEDCO’s Queue Management and Self-Service solutions to improve patient journeys

Patient Experience Management

Frequently Asked Questions.

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About SEDCO?

SEDCO, a leading customer experience provider with 40+ years of experience, supports global clients with advanced queue systems, self-service, & virtual branch

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