Smart Patient Experience & Telehealth Solutions

Patient Flow Management System

SEDCO provides smart health solutions to seamlessly manage both physical and virtual patient journeys:

Telehealth Pod: Enables patients to measure vital signs, use an AI-powered triage assistant to share symptoms, and instantly connect with doctors remotely.
Virtual Patient Visits: Provide patients with convenient access to medical care anytime, anywhere via mobile. Hospital Self-Service Check-In: Offers seamless self-registration, identification, and payment through kiosks.
Patient Experience Management System: Delivers smooth patient flow and real-time queue visibility across service points.

Telehealth Pod

Unveiled at Global Health 2025, SEDCO’s Telehealth Pod is a smart medical hub that hospitals can install anywhere — from pharmacies and rural clinics to hotels, universities, ports, and borders. Equipped with advanced medical devices, it measures blood pressure, blood oxygen, body temperature, pulse rate, height, and weight.

Powered by an AI Triage Assistant, the Pod intelligently collects and analyzes patients’ vitals, symptoms, and medical history. It allows patients to connect with doctors via secure video consultations and complete full check-ups remotely.

Teleconsultation

Expand your hospital’s care delivery beyond its walls with integrated video consultations for remote and follow-up visits via the mobile app. SEDCO’s teleconsultation solution enables a fully digital patient journey — starting from online appointment booking, a virtual waiting room with targeted content display, and secure video calls with doctors featuring chat and file-sharing options, all the way to full integration with hospital systems for a seamless, unified experience.

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Patient Experience Management

Enhance every step of the patient journey with smart queuing systems and self-registration and check-ins solutions. Patients benefit from seamless check-ins, real-time updates, and guided navigation throughout the hospital. The result: smoother patient flow from registration to checkout, shorter waiting times, and higher satisfaction rates.

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Why SEDCO Smart Hospital Solution?

SEDCO’s Smart Hospital Solution connects every step of the patient journey, streamlining operations and elevating care delivery, all on one intelligent platform.

Manage both in-person and virtual visits on one unified system

Reduce operational costs & reach remote patients

Allow patients to start in person and seamlessly switch to teleconsultation for follow-ups

Prioritize patients smartly based on segment, urgency, and appointment type

Support hospital growth & drive the transition toward smart healthcare

Enable future-ready operations with an AI-powered, upgradeable system