About SEDCO?

SEDCO, a leading customer experience provider with 40+ years of experience, supports global clients with advanced queue systems, self-service, & virtual branch

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Ibn Battuta – UAE
Tel:+971 4 8836637

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Jebel Ali - UAE
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Tel: +962 6 5531249
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Riyadh - KSA
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HomearrowSolutionsarrowPatient Experience Management
Patient Flow Management System
Phygital Patient Experience
The Hospital of the Future
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What is Phygital Patient Experience Management?

Phygital patient experience solutions merge physical and digital healthcare journeys into a single, connected flow. It begins with an in-person hospital visit, followed by virtual follow-ups. SEDCO’s Patient Experience Management offers a comprehensive smart healthcare solution that integrates the Patient Self-Registration & Check-In Kiosk, Flow Management System, and Virtual Consultations, all within a single platform to optimize every step of the patient's journey.

Healthcare self-service kiosk queue solutionplay

What SEDCO's Patient Experience Management includes?

Queue Management System in HospitalSmart Patient JourneyOnline Patient Appointment Check-inTele-Consultationلوحة متابعة لحظية لتدفّق المرضىTelehealth Pod
Queue Management System in HospitalSmart Patient Journey
Online Patient Appointment Check-inTele-Consultation
لوحة متابعة لحظية لتدفّق المرضىTelehealth Pod

What Makes SEDCO’s Patient Experience Management Unique?

Simplify your patient journey by bringing together physical & digital (phygital) channels into one smart, unified system

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One system to manage both in-person and virtual visits
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One queue ticket for the entire patient journey
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Smart engine prioritizes patients by segment
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Smooth transitions across all hospital touchpoints
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Boosts patient satisfaction and provider ROI
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AI-ready system, built for future healthcare upgrades
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Physical Journey
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Self Registration
self registration
Digital Navigation
self registration
Patient Feedback
self registration
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Smart Patient Journey
Virtual Journey
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self registration
Teleconsultation
self registration
Telemedicine
self registration
Conversational AI
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Empowered by SEDCO Discover Customer Stories in Action

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Dr Sulaiman Al Habib in Saudi Arabia Selected SEDCO Patient Experience Management

Patient Experience Management

SEDCO
SEDCO
Dallah Hospital, Saudi Arabia enhanced patient flow using SEDCO’s Patient Experience Management solution

Patient Experience Management

SEDCO
SEDCO
Saudi German Hospital, Saudi Arabia streamlined patient services through SEDCO’s Patient Experience Management

Patient Experience Management

SEDCO
SEDCO
Dr Sulaiman Al Habib in Saudi Arabia Selected SEDCO Patient Experience Management

Patient Experience Management

SEDCO
SEDCO
Dallah Hospital, Saudi Arabia enhanced patient flow using SEDCO’s Patient Experience Management solution

Patient Experience Management

SEDCO
SEDCO
Saudi German Hospital, Saudi Arabia streamlined patient services through SEDCO’s Patient Experience Management

Patient Experience Management

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