24/7 Smart Digital Branch, The Future of Banking
It’s all about balance between your technology and human reps!
With SEDCO’s digital branch transformation solutions including smart queuing system and self-service machines, you can utilize your banking branch space and divide it into:
- A classical branch zone open 8x5 (normal working hours).
- A complete self-service zone open 24x7.
Once your customers walk into your smart digital branch, they can be guided to a service representative, a virtual service machine with a video agent, an ATM, or a self-service machine.
With this channel flexibility, you can reduce your branch size and overhead - while simultaneously reducing queuing time for all customers in your branch.