Marrakech, Morocco - June 5, 2023: PCARD Group, a strategic partner of SEDCO in Morocco, showcased SEDCO's self-service machine at GITEX Africa. The event took place in Marrakech from May 31 to June 2, 2023, marking its first edition.

 

Visitors had the unique opportunity to interact directly with SEDCO's self-service machine, which offers a wide range of services 24/7. These services include instant card issuance, cheque deposit, chequebook and cheque leaf printing, account statement printing, remittance, and other essential banking services. SEDCO's self-service kiosk also allows customers to initiate video calls with remote agents for real-time assistance, ensuring an exceptional customer experience across various industries such as banking, telecom, and utilities.

 

Khaled Hayajneh, SEDCO's Business Development Manager for the African region, expressed his delight in collaborating with PCARD to introduce self-service solutions to the Moroccan market. He highlighted the significance of extending service hours without the need for additional staff or physical branches, while simultaneously enhancing customer satisfaction and operational efficiency.

 

Hayajneh extended his sincere gratitude to PCARD for their support in driving the transformation of customer engagement and revolutionizing the self-service experience in Morocco. Together, SEDCO and PCARD are paving the way for a future where businesses can embrace the potential of self-service technology, taking customer experience to a new level.

 

Contact us to learn more about SEDCO self-service solutions.