Customers want to be served with the least time and effort possible, while retailers are keen to sell more and reduce customer churn. SEDCO’s comprehensive Customer Experience solutions help you to stand out from the competition, drive more sales and deliver convenient journeys to your customers
The Future of Retail: Great Customer Experience at your smart digital stores, 24/7
Now your customers can locate the closest stores, book appointments, and provide feedback – all from the palm of their hands.
Is the success of your retail shop driving your queues out of control?
Make queue management simple with SEDCO, and create a retail environment where customers can shop stress-free.
Make the most of each customer’s visit. With SEDCO’s Digital Signage, you feed the customers visiting your store with relevant content that reduces perceived wait time while increasing purchases.
Gain the right insights to understand what works and what doesn’t across the entire customer journey. SEDCO’s business intelligence platform is integrated at every touchpoint to ensure nothing is missed
Empower customers to serve themselves through self-service kiosks.
To boost your sales and develop a solid customer base, you need to understand what customers expect from you. Empower your customers to share their comments and thoughts with smart Customer Feedback System.
With SEDCO’s self-service solutions, you can provide convenient customer journeys in new locations to reach untapped areas - at only 5% of the costs of opening a new store.
Our system is easy to integrate with your back-end system, as well as any third party system, to create a smooth experience for you and your customers. The self-service machines are ADA compliant, providing easy access for people with special needs.
