SEDCO Showcases AI-Powered Telehealth Innovation at GITEX Future Health Africa, Expanding Across Morocco and Africa
Casablanca, Morocco – May 2026 — As Morocco accelerates its national digital health transformation and strengthens its position as a regional hub for innovation, GITEX Future Health Africa has emerged as a key platform for global healthcare leaders. At the heart of this momentum, SEDCO is showcasing its latest AI-powered telehealth and patient experience solutions, reinforcing its expansion strategy across Morocco and the African continent.
With healthcare systems under increasing pressure to improve access, reduce waiting times, and optimize operational efficiency, the shift toward hybrid care models—combining physical and virtual services—has become essential. SEDCO is addressing these challenges through its advanced “Phygital Patient Journey” platform, which seamlessly integrates digital and in-person healthcare experiences into one unified ecosystem. A key highlight of SEDCO’s innovation portfolio is the Telehealth Pod—a smart, AI-powered self-service healthcare unit designed to extend care beyond traditional hospital environments.
The solution enables patients to complete vital signs measurements, undergo AI-assisted triage, and connect instantly with healthcare professionals through secure teleconsultation, all within a single, streamlined interaction. This model is particularly impactful in expanding access to care across remote and underserved communities. By combining artificial intelligence, automation, and self-service technologies, SEDCO enables Hospitals and clinics to significantly reduce congestion in healthcare facilities, optimize staff utilization, and enhance patient flow. Across its deployments in Africa and the GCC, SEDCO has delivered measurable outcomes, including up to 90% faster patient registration, 59% shorter patient journeys, and 55% improvement in operational efficiency—demonstrating the real impact of digital transformation in healthcare. At GITEX Future Health Africa, SEDCO is presenting a comprehensive portfolio of solutions designed to tackle critical healthcare challenges. These include Patient Flow Management systems, teleconsultation platforms, AI Care Assistants, and Telehealth Pods—working together to deliver faster, smarter, and more connected patient-centric care. Morocco remains a strategic priority in SEDCO’s regional growth roadmap. The company is actively engaging with healthcare providers, government entities, and technology partners to support the country’s vision for modern, accessible, and digitally enabled healthcare services.
“We believe the future of healthcare lies in intelligent, connected, and patient-centric experiences,” said Majdi Shawish, Chief Executive Officer of SEDCO. “Our mission is to empower healthcare providers across Morocco and Africa with scalable innovations that bridge physical and digital care, enabling more efficient and accessible healthcare systems.” He added: “Over the next decade, Morocco is well-positioned to become a leading regional hub for smart healthcare, driven by AI, predictive analytics, and advanced digital infrastructure.”
Khaled Hayajneh, Business Development Manager at SEDCO, commented: “Healthcare transformation in Africa requires practical, scalable solutions designed for real-world environments. Our Telehealth Pods are fully deployable today—helping healthcare providers extend services, reduce congestion, and bring care closer to underserved populations.” Through its participation at GITEX Future Health Africa, SEDCO continues to position itself as a key enabler of healthcare transformation—supporting the shift from traditional waiting-room models to intelligent, connected care ecosystems powered by AI and telehealth.
Founded in 1983, SEDCO is a global leader in smart customer and patient experience solutions, operating in more than 50 countries. Its healthcare portfolio includes patient experience management systems, teleconsultation platforms, AI-powered care assistants, and self-service health technologies designed to support the future of connected care.
